Privacy policy

Privacy Policy Agreement

Thank you for using Content-LD, doing business as Content-LD, based in 103 Bd Jean Moulin 49100 Angers, France ("Content-LD", "we", "us" or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at contact@content-ld.com.

This privacy policy describes how we may use your information when you visit our website at https://content-ld.com

In this Privacy Policy, if we refer to :

  • "website" or "Internet site" we refer to any of our company's websites that link to this policy
  • "services" we refer to our website and other related services, including sales, marketing or events.

The purpose of this privacy policy is to explain to you as clearly as possible what information we collect, how we use it and what your rights are in relation to it. If you do not agree with any of the terms of this privacy notice, please contact us or stop using our website and services immediately.

What information do we collect?

We collect personal information that you voluntarily provide to us when you browse or register on the Website, when you express an interest in obtaining information about us or our Services, when you participate in activities on the Website or otherwise when you contact us.

The personal information we collect depends on the context of your interactions with us and the website, the choices you make and the services and features you use. The personal information we collect may include the following:

  • Personal information provided by you when you register. When you register on the Website, we collect your name, email address and password. If you choose to register using your Google Account, we collect information that Google sends us, such as your name and email address. Registrations and account creation are processed and data is stored by Auth0. You can find their privacy policy here: https://auth0.com/privacy. We use this information to create and manage your user account, to provide you with the services you requested, to contact you (if necessary).

  • Payment data. We may collect data necessary to process your payment if you make purchases, such as your name, billing address, credit card number and the security code associated with your credit card. Payments are processed and all payment data is stored by Stripe. You can find the link to their privacy policy here: https://stripe.com/privacy. We do not have access to all of your payment details. The details that are made available to us by Stripe are your name, email address, postcode and country.

  • When you contact us by email We collect your name, email address and any information you provide in your message. We use this information to respond to your request. We keep this information until you stop communicating with us.

All personal information you provide to us must be true, complete and accurate, and you must inform us of any changes to this personal information.

Automatically Collected Information

We automatically collect certain information when you visit, use or browse the Website. This information does not reveal your specific identity (such as your name or contact information) but may include device and usage information, such as your IP address (which may be considered your personal information in some countries), browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analysis and reporting.

Cookies. When you browse the website, we collect your cookie data. For more information on our use of cookies, please see our cookie policy.

Aggregated and de-identified data. In the event that your non-personal data is combined with certain elements of your personal data in a way that allows us to identify you, we will treat this aggregated data as personal data. If your personal data is aggregated or de-identified in such a way that it can no longer be associated with an identified or identifiable natural person, it will not be considered personal data and we may use it for any business purpose.

Location data. We collect location data such as information about the location of your device, which may be precise or imprecise (based on your IP address). The amount of information we collect depends on the type and settings of the device you use to access the website.

Device data. We collect device data, such as information about your computer, phone, tablet or other device you use to access the website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, internet service provider and/or mobile operator, operating system and system configuration information

How do we use your information?

We use personal information collected through our website for a variety of business purposes described below. We process your personal information for these purposes based on our legitimate business interests, to enter into or perform a contract with you, with your consent, and/or to comply with our legal obligations.

We use the information we collect or receive:

  • To facilitate the account creation and login process. If you choose to link your account with us to a third party account (such as your Google Account), we use the information you have allowed us to collect from such third parties to facilitate the account creation and login process.

  • Manage user accounts. We may use your information to manage your account and keep it functioning.

  • To send you administrative information. We may use your personal information to send you information about products, services and new features and/or information about changes to our terms, conditions and policies.

  • To protect our services. We may use your information as part of our efforts to ensure the security of our website (for example, for fraud monitoring and prevention).

  • To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or as part of our contract.

  • To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

  • To send you marketing and promotional communications. We and/or our third party marketing partners may use the personal information you send to us for marketing purposes, if this is consistent with your marketing preferences.

With whom will your information be shared?

We only share and disclose your information with the following third parties who agree to provide an adequate level of protection for your personal data.

Allow users to log into their third party accounts

Google Account

Cloud computing services

Google Cloud Platform

Data backup and security

Firebase

Infrastructure Features and Optimization

Firebase real-time database, Firebase cloud features, Firebase cloud storage.

Invoicing and billing

Stripe

Registration and authentication of user accounts

Auth0 and Google Sign-In

Web and mobile analytics

Google Analytics for Firebase and Plausible

How long do we keep your information?

We will only retain your personal information for up to 3 years for the purposes set out in our privacy policy, unless a longer retention period is required or permitted by law and the GDPR (such as tax, accounting or other legal requirements).

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